Google Stadia Faces Class-Action Lawsuit For 4K Claims

Google is facing a class action lawsuit for its Stadia ad, initially claiming all games on the service will run at 4K / 60fps.

A new class action lawsuit has been filed against Google, claiming the company has made misleading claims about game frame rate and resolution performance on its cloud gaming service, Stadiums. Google Stadia was revealed at the Game Developers Conference (GDC) in 2019. It was marketed as a service that allows people to play video games without needing a console by streaming games from Google servers to someone’s phone, tablet, Chrome browser. or Chromecast. Google began publicly experimenting with cloud gaming in 2018 with Project Stream, which, through a partnership with Ubisoft, allowed people to stream the beloved game. Assassin’s Creed Odyssey for free via Google Chrome.

From the start, Google marketed Stadia as having more processing power than the more powerful consoles at the time of its announcement – the PlayStation 4 Pro and Xbox One X – so the service would perform these games better than its console rivals. Only a handful of games were available at launch, and Stadia’s library continued to be a weak point for service. In early February, Google announced the closure of its two proprietary studios in Los Angles and Montreal, focusing primarily on third-party games.

Related: Google Stadia Employees Praise for ‘Outstanding Progress’ Right Before Layoffs

A post on ClassAction.org (via GamesIndustry.biz) detailed the class action lawsuit alleging that Google intentionally made false statements about the quality of its service in order to earn more money from consumers. Google used example games such as Eternal doom, Red Dead Redemption 2and continuous service play Destiny 2, which require expensive, high-performance PCs and gaming consoles to achieve the advertised 4K resolution of 60 frames per second (fps). Questions have been asked by the media and Twitter about Stadia’s performance for those with low internet connection speeds and Google has doubled down on its claim that games will run at 4K / 60fps for these users.

Phil Harrison Google Stadia

Right before Stadia launched, Google tweeted that its service would run at less than 4K / 60fps for those with slower internet connections. The costume says it’s been done “quietly” and that it was “An apparent effort to cover up incorrect information that would soon come to light.” The article goes into more detail on a previous lawsuit with similar allegations that Google settled, sending out $ 10 coupons to purchase games from the Stadia store at “Current and former subscribers.” The plaintiffs in this lawsuit tried to settle with Google privately, but Google “Refused to provide the claimant with just and reasonable legal fees” who were only “A small percentage of the time that the plaintiff’s lawyer spent on this case” according to this costume.

The way Google advertised Stadia and the validity of its claims about Stadia’s performance have been questioned since its announcement. Other cloud-based gaming platforms have launched after Stadia, like Amazon’s Luna platform and Microsoft’s streaming service linked to Xbox Game Pass (formerly known as Project xCloud), but performance is a problem that hangs over the heads of many video game streaming platforms. Access to high-speed Internet connections is not widely available in the United States, especially not in rural areas. Many places where fast internet is available also face limits on how much data can be used before additional charges arise, so it may take some time for video game streaming to be successful. widely adopted.

In all cases, Stadiums users affected by this issue have nothing to do until the lawsuit is resolved (if it is). Then, they will have to file a complaint online to benefit from the settlement. There is more information on how to file a claim on the source website.

Next: Terraria Creator Cancels Stadia Release After Google Locks Account

Source: ClassAction.org (via Gamesindustry.biz)

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